The optional add-on product “MadCap Pulse” provides social collaboration features, such as comments, and can track reader activity. “MadCap Contributor” provides a simplified user interface for casual content contributors, such as subject matter experts and reviewers. Within browser-based help files, sophisticated search features can be implemented. Concept markers make it easy to add structured related-topic links. Other advanced features are its DITA import (including relation tables), the option to have different structures for online help and printed user manuals generated from the same source, and the professional translation workflow. Can create PDF without the need of an external text processor, but can produce full-featured Microsoft Word files as well. Excellent single source publishing features. If it does not, file a police report though, to help to stop this unscrupulous practice.Clearly not a tool for occasional users but for full-time technical writers. If it constitutes fraud, file a police report.We recommend consulting a consumer assistance organisation for more information on what is possible in your location and whether this activity constitutes fraud or not.Depending on the legislation in your country you may be able to contest or cancel this subscription. Make sure that recurring charges will be rejected right away. Contact your credit card company! Report this charge as fraudulent and request it to be refunded.These unscrupulous people will keep charging your bank account every month unless you object! Steps to take: They are selling copies of manuals and enticing users to make an initial inexpensive purchase that then automatically signs them up for an ongoing subscription of 24.90 pounds per month. The company is using multiple domains including “ helpandmanual s.com” as well as “ “ ” and several others. Our name would never appear on your bank or credit card statement, even if you had purchased software from us, and the name appearing on your statement is not actually ours, although it is very similar.
We are a software company and when we sell software online, we sell through resellers only. If you find such a charge on your credit card, we would first like to make it very clear that the charge does not come from us. Does this apply in your case?ĭid you find a charge on your credit card or bank statement with the amount of GBP 24.90 in the name of “ helpandmanual s.com“? (Note the “s” at the end of the domain name, which is different from our domain, which is “ “). We have received several complaints between July 11th and today from people who have been charged (on their bank account or their credit card) in the name of “ helpandmanual s.com“.
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